Nonconformances

Record nonconforming material or process, decide a disposition (use as is, rework, repair, scrap, return to supplier), and close it under control. A nonconformance can escalate to a CAPA when the problem needs systemic correction, and can name the supplier it originates with so it lands on that supplier's file.

A controlled lifecycle (Open → Disposition → Pending Closure → Closed) with electronic signatures at disposition approval and closure, and segregation of duties between the two. When a supplier is named, the disposition cannot be approved until a supplier action is decided — no action (with its reason), notify the supplier, or recommend a hold or re-evaluation — and the disposition signature binds it. The NC never changes the supplier by itself: a recommendation is shown on the supplier record until someone with authority acts on it or signs why no action is needed. Every step is on the immutable audit trail.

• ✓ Standard disposition options with justification
• ✓ Escalation to CAPA for systemic issues
• ✓ Names the supplier implicated, with a signed supplier action recorded on the supplier's file
• ✓ E-signed disposition and closure with segregation of duties